Shipping Policy

Thank you for shopping at Mobicase.online. We aim to ensure a smooth and timely delivery of your mobile cases. Please review our shipping policy below.

1. Shipping Locations

We currently offer shipping across Pakistan.
International shipping is not available at this time.

2. Shipping Charges

Standard Shipping: Shipping charges are calculated at checkout based on your location and order weight.
Free Shipping: We offer free shipping on orders above Rs.2000 within Pakistan.
Expedited Shipping: Available upon request at an additional cost. Charges will be displayed at checkout.

3. Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order has been shipped.

4. Shipping Timeframe

Standard Shipping: Delivery typically takes 3-5 business days for most locations within Pakistan.
Expedited Shipping: Delivery typically takes 1-2 business days, depending on your location.

Please note that these timeframes are estimates and can be affected by external factors such as weather conditions or courier delays.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email to track the shipment’s status.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address provided by you, you will be responsible for the shipping cost to re-ship the package.

7. Delays and Lost Packages

While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances. If your order is delayed or lost in transit, please contact us at [Email Address] with your order number and we’ll investigate the issue.

8. Damaged Packages

If you receive a package that appears damaged during shipping, please contact us immediately with photos of the damage so we can arrange for a replacement or refund.

9. Contact Us

For any shipping-related inquiries, please email us at info@mobicase.online or call 0332-7518082.